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Better protection for shopworkers is needed in the face of rising violence, threats and abuse says Usdaw
03 May 2022
Usdaw’s Annual Delegate Meeting has today supported a call for legislation in England, Wales and Northern Ireland, to make it a specific offence to abuse, threaten or assault a retail worker, as currently exists in Scotland
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Institute of Customer Service survey confirms Usdaw findings on the scale of abuse of shopworkers
29 April 2022
An Institute of Customer Service survey has found that abuse of shopworkers remains high and is still hugely under reported. This is in line with the findings in Usdaw’s own survey.
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STUC Congress 2022: Usdaw calls for action on mental health at work and protection of shopworkers
22 April 2022
Retail trade union Usdaw has a delegation of members attending the annual Scottish Trades Unions Congress (STUC) conference in Aberdeen from 25 to 27 April. Usdaw is raising the link between poor work and mental health problems, along with the need to protect shopworkers from violence, threats and abuse.
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Government crime report confirms Usdaw findings on the scale of violence, threats and abuse against shopworkers
30 March 2022
A Home Office report has found that attacks against shopworkers significantly increased during the pandemic, with high levels of verbal abuse, threats and violence. This is in line with the findings in Usdaw’s own survey and the Association of Convenience Stores’ annual crime report.
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ACS Crime Report 2022 confirms Usdaw's findings that 9 in 10 shopworkers suffered verbal abuse last year
08 March 2022
Leading retail trade body the Association of Convenience Stores (ACS) has today published their annual crime report, which confirms Usdaw’s findings of the scale of violence, threats and abuse faced by shopworkers.
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Abuse, threats and violence against shopworkers remain high, confidence in reporting incidents is low - Usdaw annual survey results published
03 March 2022
Retail trade union Usdaw has today published shocking statistics from their annual survey of nearly 3,500 retail staff, which show that in the last twelve months:
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Heart Unions Week: Usdaw campaigning with reps and members secures protection of workers legislation
14 February 2022
Shopworkers’ trade union Usdaw is celebrating achievements for members during Heart Unions Week, 14 to 20 February 2022, an annual event organised by the Trades Union Congress (TUC).
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‘Damned if we do, damned if we don't’ - the shopworkers’ experience of policing age-restricted sales
18 January 2022
Retail trade union Usdaw says many shopworkers are worried about facing criminal prosecution or disciplinary action from their employer if they get a decision about the sale of an age restricted product wrong. Asking customers for proof of age identification or refusing a sale of an age-restricted product can be a key flashpoint for abuse, threats and violence against shopworkers.
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Scottish protection of shopworkers law must continue to encourage incidents of abuse to be reported says Usdaw
10 January 2022
Almost 300 cases of abuse against shop workers in Scotland were reported to police in the first three months of a law designed to protect them. The Protection of Workers Act came into force in August last year and figures from the Scottish Business Resilience Centre show 285 incidents of abuse or threats were reported to police by the end of November. The new law made it a specific offence to threaten or abuse retail staff.
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Essex Usdaw rep Claire Saunders receives a BEM in the New Year’s Honours List
01 January 2022
Shopworkers’ trade union Usdaw is celebrating the award of a British Empire Medal (BEM) to Claire Saunders, a union workplace representative and activist from Romford in Essex.