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Usdaw seeks to tackle poverty and address the impact of new technology

Retail trade union Usdaw has a delegation of members, reps and officials attending the annual Scottish Trade Union Congress (STUC) Disabled Workers Conference in Glasgow this weekend, 22 and 23 November. The union is raising the impact of new technologies, including Artificial Intelligence (AI), on disabled workers; along with seeking action to address and prevent disabled people’s poverty.

21 November 2025

0 min read

Tony Doonan - Usdaw regional secretary for Scotland says: “New technologies are dramatically changing the world of work and the daily lives of workers. The pace and scale of change is accelerating and disabled workers are disproportionately affected by technological advancement. The Scottish Government’s response remains a significant factor in disabled people’s inequality. Unless unions, and specifically disabled workers, are properly consulted about the development, application and implementation of new technologies in the workplace, including AI, disabled workers will continue to be discriminated against and excluded.” 

Usdaw is calling on the STUC to work with all key stakeholders including governments to:

  • Ensure conversations and decisions regarding the introduction of new technologies in the workplace include disabled workers, to improve their access to and experiences of paid work.
  • Introduce a statutory duty requiring employers in both the public and private sectors to conduct and publish equality impact assessments specifically on the introduction of new technologies at work.

Tony Doonan continued: “Disabled people are already more likely to be living in poverty, with the continuing cost of living crisis adding to the extra costs that come with living as a disabled person. Disabled people also continue to face discrimination in the labour market and are more likely to be employed on short-hours contracts in low-paid work. The Adult Disability Payment in Scotland is key to enabling disabled people to meet the additional costs of being disabled, including costs associated with work. The recent publication of an independent review calls for a simplified and more accessible application process. Significantly, the review urges the Scottish Government to protect and improve access to ADP, advising them against restricting eligibility or introducing further barriers to application. We urge the Scottish Government to adopt the recommendations, including investing in sustainable funding for welfare advice services and more inclusive communication.”

Usdaw is calling on the Scottish Government to take a strategic and preventative approach to disabled people’s poverty by dealing with the long-term drivers including:

  • Reviewing the adequacy of all disability benefits and disability-related premiums.
  • Working with the UK Government to fully implement the disability pay gap reporting proposals in the UK’s draft Equality Bill.
  • Raising awareness of the crucial role the social model plays in disability equality, and ensuring that they lead by example, embedding it in their approach to policy and decision making.

Notes for editors:

Usdaw (Union of Shop, Distributive and Allied Workers) is one of the fastest growing unions in the TUC and the UK's fifth biggest trade union with around 360,000 members. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemical industry and other trades www.usdaw.org.uk

For Usdaw press releases visit: www.usdaw.org.uk/news and you can follow us on Bluesky @usdawunion.bsky.social and Twitter/X @UsdawUnion

Summary

Retail trade union Usdaw has a delegation of members, reps and officials attending the annual Scottish Trade Union Congress (STUC) Disabled Workers Conference in Glasgow this weekend, 22 and 23 November. The union is raising the impact of new technologies, including Artificial Intelligence (AI), on disabled workers; along with seeking action to address and prevent disabled people’s poverty.