Retailers join with Usdaw on a national appreciation day for key workers in the industry

Joanne Thomas – Usdaw general secretary says: “On Saturday, we are celebrating the role of retail workers, who undertake an essential role in our communities and our economy. I want to thank retail workers for the incredible role they do, and invite the public to join with us on National Retail Workers’ Day. It is only right that retail workers are a part of this positive event and enjoy good relations with the communities they serve. Retail work is 24/7, mentally and physically demanding, multi-skilled, high pressure, profit driven and target led. Retail workers have to be adaptable and dynamic, responding to rapid changes in a fast-moving consumer-driven industry. They deserve our respect and appreciation.”

Helen Dickinson, Chief Executive at the British Retail Consortium, said: “Retail is a people industry. Behind every store, website and delivery is a team of dedicated colleagues working hard to serve customers and support their communities. Retail offers opportunities to people of all ages and backgrounds, helping many take their first steps into work and build lifelong careers. National Retail Workers’ Day is a chance to recognise and thank the millions of people whose commitment keeps our industry moving.”

Alison Cheung, UK & ROI People Director at Tesco, said: “Our colleagues are at the heart of everything we do, continually going above and beyond for our customers, community and planet. Retail offers people of all backgrounds the chance to build skills, gain experience and develop long-term careers. It is our colleagues who deliver fantastic service, and we see the positive impact they make in local communities across the UK every day.”

Association of Convenience Stores chief executive Ed Woodall said: “It is important that we celebrate the crucial role that almost half a million colleagues play in our nation’s local shops. Almost a third of shoppers know the people working in their local shop really well, typically on a first name basis, which is a testament to how embedded colleagues are and the positive impact they have on their communities.”

James Goodman, Chief People Officer at Asda, said: “On National Retail Workers’ Day, we’re proud to recognise the vital contribution our colleagues make every day to our business. Our colleagues are what make Asda, and through their commitment and hard work on the shop floor, they make a real difference to the communities and customers we serve.”