Deadline: Wednesday, July 1, 2026
Salary: £35,180 pa rising to £43,061 pa after three years' service.
Location: Head Office, Salford Quays, M50 3XZ
The Union of Shop, Distributive and Allied Workers is one of the UK's largest trade unions.
A vacancy exists for a Membership Supervisor based at the Union’s Head Office. Please note that this position is fully office based.
What we Offer:
• Flexitime
• 34 hours week
• Defined contribution pension.
• Generous holiday entitlement – 24 days rising to 32 days plus bank and customary holidays (pro-rata to commencing month in holiday year and number of days a week worked).
• Free onsite parking, subject to availability.
• Cycle to Work Scheme (subject to passing probation and length of contract).
• Season Ticket Loan (subject to length of contract).
• Free health assessments (post probation).
The Union does not currently offer sponsorship.
The principal duties are: to support efficient and effective membership records management and contribution services to the Union as a member of the Records Section, overseeing staff in the Records Section and ensuring membership and contribution information is comprehensive and accurate in line with Union rules and Government regulations.
The successful applicant will possess: knowledge of Direct Debit, Union benefits, BACs payments and associated banking procedures; ability to use membership computer systems and associated databases, experience of Oracle databases is essential, as well as knowledge of iMIS; experience of performance management including co-ordinating, supervising and mentoring staff, recognising and responding when help and support is required; experience of managing confidential and sensitive information and a clear understanding of the impact of data protection legislation on a membership service; the ability to prioritise work, meet deadlines and have well-developed planning and organisation skills; strong computer literacy and keyboard skills, including Microsoft 365 suite and databases.
An application pack can be downloaded from here by clicking on the ‘apply’ button. Alternatively, please e-mail [email protected] or phone the HR Section on 0161 413 0904, quoting Ref: 956.
The closing date is noon on Wednesday, 1st July 2026.
CVs are not accepted. No agencies please.
Usdaw is an Equal Opportunities Employer.