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Usdaw condemns Welsh Tories, Reform and Plaid for opposing a protection of shop workers’ law

Retail trade union Usdaw is appalled that Members of the Senedd, representing the Conservatives, Reform UK and Plaid Cymru, combined to decline consent to the UK Government’s Crime and Policing Bill. The key provisions of the Bill cover tackling crime and anti-social behaviour, introducing Respect Orders and a specific offence of assaulting a retail worker, along with tougher penalties for low-value shop theft and knife crime. Usdaw is now seeking clarification on whether these measures will apply in Wales.

11 March 2026

0 min read

Joanne Thomas – Usdaw general secretary says: “It is difficult to understand why the main opposition parties in Wales would come together to oppose a new law to protect retail staff in the face of record incidents of shoplifting and very high levels of violence, threats and abuse against shop workers. We are now seeking clarification on whether the lack of Senedd consent will mean that these important measures will not apply in Wales when the legislation is passed in the UK Parliament.

“Shoplifting in Wales has doubled since the pandemic, and that is directly linked to the increase in attacks on staff. Usdaw’s last survey found that two-thirds of attacks on retail staff were triggered by theft or armed robbery. Having to deal with repeated and persistent offences can cause issues beyond the theft itself, like anxiety, fear and physical harm to retail workers. 

“Usdaw has long campaigned for substantial legislative measures to combat this growing problem, and we were pleased that the UK Government introduced the Crime and Policing Bill. It has passed all stages in the House of Commons and is now going through the final stages in the House of Lords. After the last Conservative UK Government persistently refused to legislate to protect retail workers and effectively provided an open invitation to retail criminals, Labour has immediately set about tackling the issue.

“The Crime and Policing Bill provides a much-needed protection of shop workers law, ending the indefensible £200 threshold for prosecuting shoplifters and introducing Respect Orders for offenders. It is our hope that these new measures will help give retail workers the respect they deserve. It has the potential to make a real difference to the lives of shop workers and help end the blight of shoplifting on retail businesses. It would be shameful if the Tories, Plaid and Reform have blocked this important legislation from applying in Wales.”

Notes for editors:

Usdaw (Union of Shop, Distributive and Allied Workers) is one of the fastest growing unions in the TUC and the UK's fifth biggest with around 370,000 members. Most Usdaw members work in the retail sector, but the union also represents many workers in transport, distribution, food manufacturing, chemical industry and other trades www.usdaw.org.uk

Crime in Wales statistics show that in the year to March 2021 (during the pandemic), there were 11,447 police recorded incidents of shoplifting. The latest statistics show a rise of 101% since then to 23,009 by September last year. https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/policeforceareadatatables

Interim results of the Usdaw’s 2025 survey based on 3,271 responses from retail workers show that in the last 12 months: 71% were verbally abused, 48% were threatened and 9% had been assaulted. The final results of the survey will be published in March 2026.

Crime and Policing Bill: https://bills.parliament.uk/bills/3938

Usdaw’s ‘Freedom from Fear’ campaign seeks to prevent violence, threats and abuse against workers by engaging the public, shop workers and the Government. www.usdaw.org.uk/Campaigns/Freedom-From-Fear

For Usdaw press releases visit: www.usdaw.org.uk/news and you can follow us on Bluesky @usdawunion.bsky.social and Twitter/X @UsdawUnion

Summary

Retail trade union Usdaw is appalled that Members of the Senedd, representing the Conservatives, Reform UK and Plaid Cymru, combined to decline consent to the UK Government’s Crime and Policing Bill. The key provisions of the Bill cover tackling crime and anti-social behaviour, introducing Respect Orders and a specific offence of assaulting a retail worker, along with tougher penalties for low-value shop theft and knife crime. Usdaw is now seeking clarification on whether these measures will apply in Wales.