Get in touch Get in touch
Join Usdaw

View All Member support

All your questions answered

Help and advice

Join Usdaw today

Usdaw welcomes a surge in neighbourhood police to protect communities and tackle retail crime

Retail trade union Usdaw has welcomed that almost 2,400 additional officers have been brought into neighbourhood police roles in just six months, as communities in England and Wales see more patrols on their streets to fight crime. This marks a significant step towards delivering the Government’s neighbourhood policing guarantee, which includes a pledge to double police personnel in neighbourhood roles, with an additional 13,000 by the end of this parliament.

21 January 2026

0 min read

Home Secretary, Shabana Mahmood, said: “Neighbourhood policing has been devastated after a decade of austerity under the previous government. To make matters worse, too many forces ended up with officers behind desks doing HR and admin. I am putting police back where they belong – on the beat, fighting crime and catching criminals in our communities.”

Joanne Thomas – Usdaw general secretary says: “We very much welcome this further investment from Labour into neighbourhood policing, to help tackle crime and anti-social behaviour in communities and town centres. Usdaw’s latest interim survey results show the level of attacks on retail workers remains high. It is shocking that nearly three-quarters of those working in retail are regularly facing abuse from customers, with far too many experiencing threats and violence. This is a hugely important issue for our members, and they are saying loud and clear that enough is enough.

“This investment in more uniformed officer patrols in shopping areas and neighbourhoods adds to Labour’s extensive action to tackle retail crime. The Crime and Policing Bill will deliver a much-needed protection of shop workers’ law; end the indefensible £200 threshold for prosecuting shoplifters, which has effectively become an open invitation to retail criminals; along with Criminal Behaviour Orders. There is also new funding to tackle the organised criminals responsible for the increase in shoplifting. It is our hope that these new measures will help provide the respect retail workers deserve.”

Notes for editors:

Usdaw (Union of Shop, Distributive and Allied Workers) is one of the fastest growing unions in the TUC and the UK's fifth biggest with over 370,000 members. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemical industry and other trades www.usdaw.org.uk

Interim results of Usdaw’s 2025 survey based on 3,271 responses from retail workers across the UK show that in the last 12 months, 71% were verbally abused, 48% were threatened and 9% had been assaulted. The final results of the survey will be published in March.

Usdaw’s ‘Freedom from Fear’ campaign seeks to prevent violence, threats and abuse against workers by engaging the public, shop workers and the Government www.usdaw.org.uk/Campaigns/Freedom-From-Fear

For Usdaw press releases visit: www.usdaw.org.uk/news and you can follow us on Bluesky @usdawunion.bsky.social and Twitter/X @UsdawUnion

Summary

Retail trade union Usdaw has welcomed that almost 2,400 additional officers have been brought into neighbourhood police roles in just six months, as communities in England and Wales see more patrols on their streets to fight crime. This marks a significant step towards delivering the Government’s neighbourhood policing guarantee, which includes a pledge to double police personnel in neighbourhood roles, with an additional 13,000 by the end of this parliament.