Get in touch Get in touch
Join Usdaw

View All Member support

All your questions answered

Help and advice

Join Usdaw today

Head of Administrative Services - Head Office

Deadline: Monday, March 23, 2026

Salary: £75,716 pa

Location: Head Office, Salford Quays, M50 3XZ

The Union of Shop, Distributive and Allied Workers is one of the UK's largest trade unions.

A vacancy exists for Head of Administrative Services based at the Union’s Head Office. Please note that this position is fully office based.

There are no set hours for this position.  The postholder will be expected to be adaptable and flexible to meet the needs of the job, which will include working outside of normal office hours and travelling to any part of the UK which may involve overnights at short notice.

A Union car will be provided, and applicants must hold a valid driving licence and are required to live within 50 miles of Head Office.

What we Offer:
•    Defined contribution pension.

•    Generous holiday entitlement – 24 days rising to 32 days plus bank and customary holidays (pro-rata to commencing month in holiday year and number of days a week worked). 

•    Free onsite parking, subject to availability.

•    Free health assessments (post probation).

The Union does not currently offer sponsorship.

The principal duties of the post are: to direct and manage the work of the Administrative Services Department in delivering the provision of a full and comprehensive administrative service to the Union, support services to the Executive and Administration Officer on matters relating to the Union's Annual Delegate Meeting (ADM), Union Elections, Union Conferences, and specialist and confidential work on behalf of the Union's Central Officials.

The successful applicant will possess: a degree in a relevant area (eg business administration) or equivalent relevant experience with the ability to manage Departmental and individual performance levels, ensuring effective support services are provided; a detailed knowledge of ADM event management with a particular understanding of the work of the Standing Orders Committee; a detailed knowledge of the Union’s Rules, organisation and governance structure and the ability to give technical advice; a detailed knowledge and understanding of Usdaw’s election procedures and relevant legislation; a detailed knowledge and understanding of Usdaw’s administrative processes; the ability to display leadership and direction under pressure and manage change.

Interviews are expected to take place on Wednesday, 15 April 2026.

An application pack can be downloaded from here by clicking on the ‘apply’ button. Alternatively, please e-mail paula.o’[email protected] or telephone Paula O’Dowd on 0161 413 0902, quoting Ref: 946.

The closing date is noon on Monday, 23 March 2026.

CVs are not accepted.  No agencies please.

Usdaw is an Equal Opportunities Employer. 

APPLY FOR THIS JOB