Union of Shop, Distributive and Allied Workers: Surveys:

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Violence and Abuse to Retail Staff � Retail Staff Survey

Your experiences and views are important to Usdaw's Freedom From Fear campaign. By completing this questionnaire you are providing important information that will help us to carry the campaign forward.

Thank you for your help and assistance.

Question 1 - How often have you been a victim of verbal abuse from a customer in the last 12 months?
	1-2 times
	2-3 times
	every month
	every week
	every day
	never
Question 2 - How often have you been threatened by a customer in the last 12 months?
	1-2 times
	2-3 times
	every month
	every week
	every day
	never
Question 3 - Have you ever been a victim of physical violence from a customer?
	Yes
	No
Question 4 - Can you tell us a little about the incidents of abuse/threats/violence you have experienced?

Question 5 - On a scale of one to 10, is your employer doing enough to protect you from incidents of violence, threats and abuse from customers?
	1 - Poor
	2
	3
	4
	5
	6
	7
	8
	9
	10 - Good
Question 6 - What more could your employer do?

Question 7 - Are you a member of Usdaw?
	Yes
	No
Question 8 - If not, would you be interested in joining?
	Yes
	No
Question 9 - Enter your Division or Branch:

Enter your name

Enter your email
To validate please enter your mail address
Your Address

Postcode

Telephone

Your employer

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© 2003 (USDAW) Union of Shop, Distributive and Allied Workers
This page: http://www.usdaw.org.uk/ssi/surveys_footer.html
Last Modified: Wednesday, 23-Nov-2005 09:50:34 EST
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