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Organising learning through the Academy

Usdaw’s Organising Academy gives experienced Reps the chance to take a six month secondment to develop their organising skills in a range of different workplaces. For the first time last year, a lifelong learning project was added to the organisers’ brief. The results were so impressive that lifelong learning was again part of the Academy programme in 2011.

This year’s results confirmed that learning is a powerful organising tool, especially in the hands of trained and committed Organisers. “Our figures show that the Organising Officers are a real bonus to our Check Out Learning Campaigns” says Ann Murphy, Usdaw’s Lifelong Learning Project Manager. “They bring new ideas, improve recruitment, develop Reps and boost learning. That’s a pretty impressive contribution” 

The Organising Officers' knowledge of learning varies. Some are experienced ULRs who have set up learning in their own workplace – others have no experience of lifelong learning at all. “We run a one day briefing programme on our learning campaign to get them up to scratch” explains Phil Gander, ex Academy Organiser and now Usdaw’s Project Worker in the Eastern Division. “Then we take them out to their campaign store and get them to work with the Reps to organise their Check Out Learning Campaign.”

William Waite, one of the Eastern Division Organising Officers was pleased to use learning as part of his campaign. “This particular campaign is one I hold very close as it relates personally to me on so many levels” he said. “It helps older people keep active and gets parents and grandparents supporting their children with their reading and maths. Mind you, it’s a good organising tool as well. We recruited 10 new members and 3 new Reps in our store campaign. My message is join a Union and keep on learning.

“The Organising Officers work really well with the store Reps” adds Midlands’s Project Worker Neil Chapman. “They attend the Reps meeting and involve all Reps in the Check Out Learning Campaign. They encourage ULRs to attend the meetings and support them to get involved and work with the Reps to identify candidates in stores where we don’t have ULRs.  It’s the one team approach and it leaves solid organisation in place when the campaign is over.”

In the North East, Organising Officer Angelique Audas set up an ambitious project to develop a more integrated and long term approach to campaigning. “We wanted to try out a week long campaign to raise awareness of Usdaw across the store – to make sure that existing members were getting the most out of their Union and to let non-members know what they were missing out on” explains Angelique.

Working closely with Mobile Union Learning Representative Tracy White,  Angelique and the store Reps at the Seacroft store in Leeds, set up three interlinked campaigns, - Parents and Carers, Checkout Learning and Professional Drivers - to run all week. The store Rep’s updated their Union noticeboard with promotional materials on the three campaigns and also organised team 5 briefings and hand-outs on the events.

The added benefits of running a longer campaign were clear from the level of membership involvement during the week. “Although store density was around 50%, many members had the 'Union doesn’t do anything for me' approach” explains Martyn Warwick, the Divisional Project Worker, “but by talking to and engaging the members in the campaign across the whole week, Reps were able to highlight the range of benefits Usdaw offers members”.

And as the week went on, it became clear that people saw the wide range of positive things that Usdaw does for its members. “Many members don’t realise what they are missing out on“, observes Angelique “so as well as getting 28 new members, loads of existing members realised that they are getting great value for their Union subscriptions”.

Angelique is now a Stand Down Rep and is determined to use learning as part of her work. “Learning fits with so many of our campaigns” she says, “Just look at Parents and Carers, many people need a confidence boost when they come back to work and learning is such a positive way of providing it and it’s through their Union. Perfect”

“We’ve only just finished this year’s Academy programme and need to look at it in detail to identify the good practice.” explains Ann.  “But already it’s pretty clear that our involvement in the Academy is helping to mainstream learning across the Divisions. Deputy Divisional Officers and Area Organisers are closely involved in campaigns and the work done by the Organising Officers shows just how well learning can help to build the Union team, revitalise and involve existing members and bring in new ones.”