Survey of violence and abuse against retail staff

1. How often have you been a victim of verbal abuse in the last 12 months?

1-2 times
2-3 times
every month
every week
every day
never

2. How often have you been threatened by a customer in the last 12 months?

1-2 times
2-3 times
every month
every week
every day
never

3. Have you ever been a victim of physical violence from a customer?

Yes
No

Please tick this box if you've been assaulted in the last 12 months

Yes

5. Do you think the cuts in uniformed police officers on your streets will have an effect on the levels of crime and anti-social behaviour in your area?

Yes crime will go up
No it will make no difference
Yes crime will continue to come down

6. On a scale of 1 to 10, is your employer doing enough to protect you from incidents of violence, threats and abuse from customers? (Poor=1, Good=10)

1 - poor
2
3
4
5
6
7
8
9
10 - good

8. Are you a member of Usdaw?

Yes
No

9. If not, would you be interested in joining?

Yes
No

Share my experiences

Yes
No