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Freedom from Fear
Home Campaigns Freedom From Fear

Freedom From Fear

Freedom From Fear
Freedom From Fear

The Freedom from Fear Campaign seeks to prevent violence, threats and abuse against shopworkers. It has four main aims, to:

  • negotiate with employers for safety and security improvements in stores.
  • campaign with Government for policies to help tackle retail crime and anti-social behaviour in shopping areas.
  • raise awareness with the shopping public that violence, threats and abuse against shopworkers is unacceptable behavior.
  • give shopworkers the confidence to speak out and not accept abuse as just a part of the job.
Shocking research reveals that every minute of the working day a shopworker is verbally abused, threatened with violence or physically attacked.

Since the campaign was launched in 2002 we have held annual Respect for Shopworkers events to promote the campaign. We have gained the support of the major retail employers and the Government is delivering for our members.

Respect for Shopworkers Week takes place on 3rd - 7th November 2008.

Here's how you can help our campaign

Complete our survey of violence and abuse against retail staff 29 January 2008
By completing this questionnaire you are providing important information that will help us to carry the campaign forward....   read more »

Download Usdaw's Winning through campaigning leaflet 06 December 2007
Usdaw is campaigning day in day out with employers and Government on a wide range of issues including Freedom From Fear....   read more »

Download our leaflet on Late-night working 12 July 2007
Usdaw members are in the firing line as violent crime continues to increase. This leaflet explains the problem and what members and the union can do about it....   read more »

Who is looking after you? 11 July 2007
Order our leaflet While you are looking after the shop who is looking after you? (Leaflet 362) and help promote our Freedom from Fear campaign. ...   read more »

Order our leaflet on preventing under-age sales 10 July 2007
Usdaw recognises the difficulties faced by staff from youngsters attempting to purchase age-restricted goods. Refusing under-age sales is a common trigger for abuse, intimidation and even violence against shopworkers....   read more »

More ways to help our campaign »

Further Information

Freedom From Fear - 07 April 2008
The award winning Freedom From Fear campaign continues to raise awareness of the dangers faced by staff from aggressive and violent customers....
read more »

Never a victimless crime - shaken . . . Kim Higgins - 17 December 2007
Part-time shop assistant Kim Higgins, 47, was left feeling anxious and vulnerable and was off work for five weeks after being attacked by a female customer in her store....
read more »

Report paints a violent picture - 17 December 2007
Usdaw’s Freedom From Fear campaign is as relevant now as it was when it was first launched five years ago, says general secretary John Hannett....
read more »

Shock rise in retail violence - 27 November 2007
Usdaw has pledged to continue its efforts to protect its members from violence after the British Retail Consortium (BRC) reported a 50 per cent increase in violence against shopworkers....
read more »

Usdaw pledges to protect shopworkers from violence, threats and abuse - 31 October 2007
Retail union Usdaw has pledged to continue its efforts to protect its members from violence after the British Retail Consortium (BRC) reported a 50 per cent increase in violence against shopworkers....
read more »

More information »
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© 2003 (USDAW) Union of Shop, Distributive and Allied Workers
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