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Festive Rights

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Retailers are publishing their Christmas and New Year trading hours. Tough competition in the retail sector means that retailers will be looking to open shops, particularly convenience stores, for more days and trading for longer hours over the festive period. This year there will be increased pressure on shopworkers to work for more days and longer hours over the Christmas period.

Usdaw is lobbying and negotiating with employers to try to get the longest possible break for shopworkers, and other workers, over the festive period. The Union wants shops to close early on Christmas Eve and for all shops to be closed on Christmas Day. The Union would like to see any working on the Christmas/New Year Bank Holidays to be voluntary and to be paid premium pay.

The Union negotiates with employers against a backdrop of statutory rights that are more limited than many people think, with workers' rights to time off during the festive period largely dependent on their contract of employment and any Trade Union/company agreement.

Remember: The Union's ability to deliver on this issue will depend on levels of Usdaw membership and organisation in the workplace. So, if workers aren't happy with the employer's Christmas working arrangements get them to join Usdaw.

In my 2011 diary it says that Monday 26 December and Tuesday 27 December are Bank Holidays. Am I guaranteed both days off?

No. Bank Holidays are the days the Government designates as Public Holidays under the Banking Act. When the traditional Public Holiday falls at the weekend the Bank Holiday is the substitute date for workers in Monday-to-Friday businesses. For businesses that operate seven days a week, such as the retail and distribution sector, the customary holiday is sometimes kept to the traditional date. The arrangements for assigning the date of the customary holiday are different in each business.

There is no legal right to take paid time off on a Public Holiday or to receive premium payments for working on such a holiday.

Your position in relation to working on a Public/Bank Holiday will depend on what is outlined in your contract of employment, staff handbook and if there is a Union/company agreement.

Is Bank Holiday working voluntary?

For some workers working on a designated Public Holiday is voluntary; for others working on some or all Public Holidays is part of your contract. The position on whether Public Holiday working is voluntary is usually explained in your contract, the staff handbook or outlined in agreements between the employer and the Trade Union.

Am I entitled to premium payments if I work on a Bank Holiday?

There is no automatic right to premium pay for working on a Bank Holiday. The pay rate for working these days depends on your contract of employment and Union/company agreements. The pay rates and any days that attract premiums are usually explained in the staff handbook or in other communication to staff.

I don't usually work on Mondays and Tuesdays. Will I be entitled to time off in lieu?

Again, this depends what is outlined in your contract of employment, staff handbook and if there is a Union/company agreement. In many businesses individual worker's Bank Holidays is incorporated into the annual leave entitlement. The last Labour Government increased the minimum statutory holiday entitlement from 20 days to 28 days to take into consideration the 8 main Bank Holidays.

Will Saturday 24 December be a normal working day?

Yes. Christmas Eve is a normal working day and staff may be required to work their normal working hours. Usdaw is urging businesses to close their doors early to allow staff to get home to spend Christmas Eve with their family and friends.

Have retail staff the legal right to three days off at Christmas?

There is no automatic legal right to paid time off on Public Holidays. Your right to time off will depend on what is in your contract of employment, the staff handbook and whether the Union has been able to negotiate improvements with your employer.

Do the shops have to shut early on Christmas Eve?

No, they don’t. In much of the retail sector Christmas Eve is a contractually normal working day and staff may be required to work their normal working hours. Usdaw is urging retailers to finish early on Christmas Eve to allow workers to get home so they can spend the evening with their families and friends. Finishing work after 4pm on Christmas Eve makes it difficult for many workers to get home as public transport transfers to holiday service. The Union believes transport difficulties must be taken into account when retailers consider the hours employees are expected to start and finish work and should, if necessary, support staff who face problems getting to and from work.

Do part-time workers get treated differently to full-time workers in relation to Public Holidays?

No. Part-time workers will get the same Bank Holiday entitlements, on a pro-rata basis, as their full-time colleagues.

My company designates Monday 26 December as a Public Holiday. I don’t normally work Monday, do I get paid as if I had worked or
do I miss out?

Not necessarily. There is no guarantee or automatic right that you get paid and it will depend on what is outlined in your contract of employment, staff handbook or Union/company agreement.

I work full-time. In the week commencing Monday 26 December do full-time workers get paid overtime if they work more than four days?

Not necessarily. Again, this will depend on what is outlined in your contract of employment, staff handbook and if there is a Union/company agreement.