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Benefits and tax credits

There are a number of benefits and tax credits available for workers in the UK

07 October 2024

0 min read

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Get a full benefits check

You can complete an online Benefits Calculator at Turn2Us, to find out all that you are entitled to. For a full benefitcs check and benefits advice, contact your local Jobcentre Plus. You can also get a free independent benefit check by contacting your local Citizens Advice.

If you have lost your job the key benefits are Income Support and Job Seekers Allowance. You can make a telephone claim on 0800 055 6688. You can also claim online. You can also claim these benefits if you are laid off in some circumstances.

If you are in work make sure that you are claiming all your entitlements.

Universal Credit

Universal Credit is a non-means tested benefit for people of working age. It replaces the following benefits:

  • Income Support
  • Income-based Job Seekers Allowance
  • Income-related Employment and Support Allowance
  • Housing Benefit
  • Child Tax Credit and Working Tax Credit

Whether people will be better or worse off under Universal Credit will depend upon their income, housing costs and the make-up of their household but most people with children, single parents and disabled workers will be worse off than they are under the ‘current’ system.

Tax Credits

Now that Universal Credit has been fully rolled-out across the UK, most people can no longer make a new claim for tax credits and have to claim UC instead (renewal claims can continue).

If you are already in receipt of Tax Credits then your claim should not be affected by Universal Credit until either your circumstances change (for example, you stop work) or the Government transfer you. The transfer process started in 2020.

Housing Benefit

If you are of working age you can only make a new claim for housing benefit in limited circumstances including where one of the following applies:

  • you or your partner are pension age
  • you claim other benefits which include a severe disability premium
  • you're staying in a refuge, hostel or some types of supported or temporary housing

Otherwise, you must claim Universal Credit instead.

Help with mortgages

If you’re having difficulty paying your mortgage and are in danger of becoming homeless, you should:

  • Get independent advice
  • Talk to your lender about your payments

Council Tax Support

Usdaw member benefits

Find out about our wide ranging benefits you're entitled to as an Usdaw member:

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Resources

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Worried about money? Know Your Rights (Leaflet 385)

08 April 2025

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