Is a 'no win, no fee' claim the same as what Usdaw offers?
I'm not sure if I have a claim.
Are my family members covered?
I can't afford to bring a claim.
I feel embarrassed about making a claim.
My accident happened a long time ago.
How long will my claim take?
I don't want to make a claim against my employer in case I lose my job.
Will I have to go to court?
I don't think I have enough proof of my injury. 
Can I claim for a personal injury if it was my fault?


Is a 'no win, no fee' claim the same as what Usdaw offers?
No - FirstCall Usdaw is completely free. There are no fees, no costs and no deductions to your compensation. 'No win, no fee' may sound good initially, but it just means that if your case is successful, you will end up paying, usually out of your compensation.

I'm not sure if I have a claim.
FirstCall Usdaw provides a free, no obligation advice service - where you can discuss a potential injury claim with a union solicitor and they will determine if you have a claim. Usdaw members are covered for any accident, anywhere in the UK and for package holidays outside the UK. You can log your injury with FirstCall Usdaw on 0800 055 6333 or online here. 

​Are my family members covered?
Yes, family members who live with you are covered for any non-work related injury. You can log their injury with FirstCall Usdaw on 0800 055 6333 or online here. 

I can't afford to bring a claim.
As an Usdaw member, the service is free - there are no charges, no fees and certainly no deductions to your compensation.

I feel embarrassed about making a claim.
There is no reason why you should put up with an injury and pain caused by an accident which was somebody else's fault. Please remember that as a victim of an accident that was caused by someone else's negligence, you are legally entitled to receive compensation.  

My accident happened a long time ago.
The general rule is that you have three years from the date of the accident to issue Court proceedings against the person or organisation which caused your injury. If you do not issue Court proceedings in this time, you will not be able to bring a claim. There are some exceptions to this rule though, so we recommend you register the claim, so that we can put you in touch with a union solicitor to get professional advice.

How long will my claim take?
It all depends on the type of injury and the extent of the injuries suffered. Each case is different and your union solicitor will offer you guidance throughout.  

I don't want to make a claim against my employer in case I lose my job.
An employer is not allowed to sack you if you are injured in an accident at work. Also, please remember that by law, your employer has to have insurance to cover their employees for accidents at work. In reality, the insurance company will deal with the claim and pay your compensation, not your employer.

Will I have to go to court?
Most cases are settled before they go to Court. However, sometimes, it may be necessary to issue Court proceedings if that is the best way of getting you the compensation you deserve as quickly as possible. Your union solicitor will advise you fully throughout your claim so that you know what to expect.

I don't think I have enough proof of my injury. 
With all injury claims, your solicitor will need to prove that your injury or illness was caused as a result of the negligence of another party. Your union solicitor will help you to compile any evidence to help your case.

Can I claim for a personal injury if it was my fault?
If you are partly to blame for your accident, you may still be able to claim some personal injury compensation, although it will be less than if you were entirely blameless.


























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