Usdaw is reminding customers of the five simple steps to encourage considerate shopping, that were agreed with the Scottish Retail Consortium (SRC) and the Scottish Government, urging the public to play their part in creating a safe and enjoyable retail environment for other customers and retail staff:
1. Queue considerately.
2. Maintain social distancing.
3. Follow instructions inside and outside shops.
4. Follow all necessary hygiene measures.
5. Be respectful to shop staff.
 
Tracy Gilbert  - Usdaw’s Scottish Deputy Divisional Officer said: “Unfortunately the early part of the Covid-19 crisis saw instances of abuse towards shop workers double and we are absolutely clear that ‘abuse is not part of the job'.
 
“With infections rising we understand why the Scottish Government wants to return to the original safety guidance for shops, that we developed with the SRC, to provide staff and customers with a safer shopping experience.
 
“Customers need to play their part and be patient, observe social distancing and show respect to shop workers. Retail staff are key workers delivering essential services and that role must be valued and respected.”
 
Notes for editors:
 
Usdaw (Union of Shop, Distributive and Allied Workers) is the UK's fifth biggest trade union with over 400,000 members. Membership has increased by more than one-third over the last couple of decades. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemicals and other trades.
 
For Usdaw press releases visit: http://www.usdaw.org.uk/news and you can follow us on Twitter @UsdawUnion