John Hannett – Usdaw General Secretary says: “As we head towards the festive season, a period when incidents of verbal abuse can increase dramatically, customers can be stressed, stores are really busy and sometimes things can boil over. No one should have to put up with violence or abuse at work.
“Usdaw reps and activists will hold events during respect week to raise awareness with the shopping public that any abuse is unacceptable and encourage workers to speak out and not accept abuse as just a part of the job. Respect week also highlights the important work Usdaw does negotiating with employers for safety and security improvements in stores.
"We are lobbying governments across the United Kingdom to tackle retail crime and anti-social behaviour in shopping areas and provide improved legal protection for public facing workers who are assaulted during the course of their jobs.”
To support shopworkers please join our thunderclap. If you are a shopworker, then please take part in our survey of violence and abuse against retail staff at: www.usdaw.org.uk/respectsurvey
Notes for editors:
Usdaw (Union of Shop, Distributive and Allied Workers) is the UK's fifth biggest trade union with over 430,000 members. Membership has increased by more than 20% in the decade. Most Usdaw members work in the retail sector, but the Union also has many members in transport, distribution, food manufacturing, chemicals and other trades.
For Usdaw press releases visit: http://www.usdaw.org.uk/news and you can follow us on Twitter @UsdawUnion